ACE DATE - Live. Chat. Meet.
IMPORTANT PRIVACY INFORMATION
In order to use the app, we will ask you to sign up with email, Facebook, Snapchat, Apple and to enter your name, date of birth, gender, relationship status, height, body type and answer questions relating to lifestyle and relationships. We also automatically collect from your device language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers (such as IDFA and AAID). We need this data to provide our services, analyze how our customers use the
App, to serve ads.
For improving the App and serving ads, we may share this data with third parties. Such parties include Facebook, Google, Snapchat, Amplitude, Appsflyer, Firebase, Servers.com, TikTok. As a result of sharing this data with third parties we (1) analyze different interactions (how many users buy subscriptions, how often users visit our app); (2) serve and measure ads (and are able to show them only to a particular group
of users, for example, to subscribers).
When you create an account on the App and choose your religion and ethnicity, you
this information public to other users of the App. We will process such data on this basis. We do
data with any third party for analytics, marketing or advertising purposes. For more details please
Subsection 3.7). If any questions will remain unanswered, please contact us at email@example.com.
– Live. Chat. Meet mobile application (the “App”) and the services provided through it (together with the App, the “Service”), how such personal data will be used, shared.
“GDPR” means the General Data Protection Regulation (EU)
European Parliament and of the Council of 27 April 2016 on the protection of natural persons with
processing of personal data and on the free movement of such data.
“EEA” includes all current member states to the European
European Economic Area.
“Process”, in respect of personal data, includes to collect,
disclose to others.
TABLE OF CONTENTS
- PERSONAL DATA CONTROLLER
- CATEGORIES OF PERSONAL DATA WE COLLECT
- FOR WHAT PURPOSES WE PROCESS PERSONAL DATA
- UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA (Applies only to EEA-based users)
- WITH WHOM WE SHARE YOUR PERSONAL DATA
- HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS
- INTERNATIONAL DATA TRANSFERS
- CALIFORNIA PRIVACY RIGHTS
- DATA RETENTION
- HOW “DO NOT TRACK” REQUESTS ARE HANDLED
- CONTACT US
- PERSONAL DATA CONTROLLER
ACESOFT LIMITED, a company registered in Cyprus (with registered office at
Florinis 7, Greg Tower, 2nd Floor, 1065, Nicosia, Cyprus) will be the controller of your personal data.
- CATEGORIES OF PERSONAL DATA WE COLLECT
We collect data you give us voluntarily (for example, email address, name, date of
relationship status, height, body type etc.). We also collect data automatically (for example, your
device type, etc.).
2.1. Data you give us
You provide us information about yourself when you register for and/or use the
example, your photo, email address, name, date of birth (age), gender, relationship status, body
areas of interest, education, attitude toward smoking and drinking, App usage purpose, religion, and
This information will be made public to App users. We will also ask you to answer questions relating
lifestyle and relationship.
2.2. Data provided to us by third parties
When you decide to log in using Facebook, we get personal data from your Facebook
includes your profile image, name, and Facebook ID. Unless you opt out on the Facebook Login screen,
also collect other data, such as email address, photos, gender, date of birth.
For more information, please refer to the Facebook Permissions
Reference (describes the categories of information, which Facebook may share with third parties and the set of requirements) and to the Facebook Data policy. In addition, Facebook lets you control the choices you made when connecting your Facebook profile to the App on their Apps and Websites
When you decide to log in using Snapchat, we get display name from your account and, unless you opt out on the Snapchat Login screen, we will also collect your bitmoji. Snapchat lets you revoke access provided to the App on its Manage Your Apps page.
When you decide to log in using Apple, we get Apple ID, name and email from your account. If you do not want to share your email with us, you can use Hide My Email function during signing in with Apple and it will create and share a unique, random email address instead, which will forward our messages to your personal email.
Apple lets you revoke access provided to the App on your Apple ID Manage Page by following the next steps.
2.3. Data we collect automatically:
2.3.1. Data about how you found us
We collect data about your referring URL (that is, the place on the Web where you
tapped on our ad).
2.3.2. Device and Location data
We collect data from your mobile device. Examples of such data include: language
address, location, time zone, type and model of a device, device settings, operating system,
provider, mobile carrier, hardware ID, and Facebook ID.
When you give the App permission to use your location, the App will be able to show
city/town location to other users of the App. If you want to opt-out of the processing of your
you can turn off location in the “Settings” section of your device.
2.3.3. Usage data
We record how you interact with our Service. For example, we log your taps on certain areas of the interface, the features, and content you interact with, how often you use the
App, how long you are in the App, what sections you use, and your subscription orders.
2.3.4. Advertising IDs
We collect your Apple Identifier for Advertising (“IDFA”) or Google Advertising ID
(depending on the operating system of your device). You can typically reset these numbers through
of your device’s operating system (but we do not control this).
- FOR WHAT PURPOSES WE PROCESS
We process your personal data:
3.1. To provide our Service
This includes enabling you to use the Service in a seamless manner and preventing or
Service errors or technical issues.
To host personal data and enable our App to operate and be distributed we use servers
provided by Servers.com, which is a hosting and backend service.
We use Firebase Performance Monitoring and Firebase
Crash Reporting, which are monitoring services provided by Google. To learn more, please visit
.2. To customize your experience
We process your personal data to adjust the content of the Service and make offers
your personal preferences. As a result of such processing, we may show you users of the age you are
in and users that live in the same city as you do.
.3. To manage your account and provide you with customer support
We process your personal data to respond to your requests for technical support,
information or to any other communication you initiate. For this purpose, we may send you, for
notifications about the performance of our Service, security, payment transactions, notices
.4. To communicate with you regarding your use of our Service
We may communicate with you, for example, by push notifications. These may include
updates, information on upcoming events or other information about the App. As a result, you may,
receive a push notification that a new feature has been deployed in the App. To opt out of receiving
notifications, you need to change the settings on your device.
The services that we use for these purposes may collect data concerning the date and
the message was viewed by our App’s users, as well as when they interacted with it, such as by
included in the message.
To communicate with you we also may use Firebase Cloud Messaging
Notifications, which are message sending services provided by Google.
Messaging allows to send messages and notifications to users of our App across platforms such as
iOS. We may integrate Firebase Notifications with Firebase
Analytics to create analytics-based audiences and track opening and conversion events.
We may use Apple Push Notification service (“APNs”), that is
You can control your push notification settings both on Android and on
.5. To research and analyze your use of the Service
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the
App and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and sections of the
App our users like more, what categories of users use our App. As a consequence, we often decide how to improve the
App based on the results obtained from this processing. For example, if we discover that users do not use ACE Sprint feature, we may focus on improving this section.
To perform research and analysis about how users interact with our App we use Appsflyer. Appsflyer enables us to understand, in particular, how users find us
example, who was the advertiser that delivered an ad to users, which led you to an app store with
Appsflyer also provides us with different analytics tools that enable us to research and analyze
your use of
We use Facebook Analytics, which is a service provided by Facebook that allows us to use different analytical tools. On Facebook Analytics we get, in particular, aggregated demographics and insights on how many people
To track and analyze behavior of our App’s users (in particular, how they react to changes of the App structure, text or any other component), we use Firebase Remote Config. Firebase Remote Config is an A/B testing and configuration service provided by Google, which also enables us to tailor the content that our App’s users see (for example, it allows us to show different onboarding screens to different users). Privacy
Policy and Privacy
Security in Firebase.
We also use Firebase Analytics, which is an analytics service provided by Google. In order to understand Google's use of data, consult Google's partner
policy. Firebase Privacy
To perform standard product analysis, we also use Fabric Answers, which is an analytics service provided by Crashlytics, a business division of Google. Data Processing and Security Terms. Privacy
Amplitude is an analytics service that helps us understand how customers use our Service. Amplitude collects various technical information, in particular, time zone, type of device (phone or tablet), unique identifiers (such as IDFA). Amplitude also allows us to track various interactions that occur on the Website. As a result, Amplitude helps us to decide what features should we focus on. Amplitude is EU-US
.6. To personalize our ads
We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you have installed
our App, you might see ads of our products in your Facebook’s feed.
We may target advertising to you through a variety of ad networks and exchanges,
advertising technologies on and off of our Services like, unique cookie, or similar tracking
device identifiers, geolocation, operation system information, email.
How to opt-out or influence personalized advertising
iOS: On your iPhone or iPad, go to “Settings,” then “Privacy”
“Advertising” to select “Limit Ad Track”. In addition, you can reset your advertising identifier
help you to see less of personalized ads) in the same section.
Android: To opt-out of ads on an Android device, simply open
Settings app on your mobile phone, tap “Ads” and enable “Opt out of interest-based ads”. In
reset your advertising identifier in the same section (this also may help you to see less of
To learn even more about how to affect advertising choices on various devices, please look at the information available here.
In addition, you may get useful information and opt-out of some interest-based
visiting the following links:
We value your right to influence the ads that you see, thus we are letting you know
providers we use for this purpose and how some of them allow you to control your ad preferences.
We use Facebook Ads Manager together with Facebook Custom Audience, which allows us to choose audiences that will see our ads on Facebook or other Facebook’s products (for example, Instagram). Through Facebook Custom Audience we may create a list of users with certain sets of data, such as an IDFA, choose users that have completed certain actions in the App (for example, installed it). As a result, we may ask Facebook to show some ads to a particular list of users. As a result, more of our ads may show up while you are using Facebook or other Facebook’s products (for example, Instagram). You may learn how to opt-out of advertising provided to you through Facebook Custom Audience here.
Facebook also allows its users to influence the types of ads they see on Facebook. To find how to control the ads you see on Facebook, please go here or adjust your ads settings on Facebook.
Google Ads is an ad delivery service provided by Google that can deliver ads to users. In particular, Google allows us to tailor the ads in a way that they will appear, for example, only to users that have conducted certain actions with our App (for example, show our ads to users who have not purchased a subscription). Google allows its users to opt out of Google’s
ads and to prevent
their data from being used by Google Analytics.
We use personal data to enforce our agreements and contractual commitments, to
and combat fraud. As a result of such processing, we may share your information with others,
enforcement agencies (in particular, if a dispute arises in connection with our Terms of Service).
.8. To comply with legal obligations
We may process, use, or share your data when the law requires it, in particular, if a
enforcement agency requests your data by available legal means.
4. UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA (applies only to EEA-based users)
In this Section, we are letting you know what legal basis we use for each particular purpose of processing. For more information on a particular purpose, please refer to Section 3 . This Section applies only to EEA-based users.
4.1. We process your personal data under the following legal
4.1.1. your consent;
4.1.2. to perform our contract with you;
Under this legal basis we:
● Customize your experience
● Provide you with customer support
● Communicate with you regarding your use of our Service
4.1.3. for our (or others') legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data;
We rely on legitimate interests:
● to communicate with you regarding your use of our Service
This includes, for example, sending you push notifications. The legitimate interest
for this purpose is our interest to encourage you to use our Service more often. We also take into
potential benefits to you.
● to research and analyze your use of the Service
Our legitimate interest for this purpose is our interest in improving our Service so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the use of the
App easier and more enjoyable, or to introduce and test new features).
● to send you marketing communications
The legitimate interest we rely on for this processing is our interest to promote
a measured and appropriate way.
The legitimate interest we rely on for this processing is our interest to promote
a reasonably targeted way.
Our legitimate interests for this purpose are enforcing our legal rights, preventing
addressing fraud and unauthorised use of the Service, non-compliance with our Terms of Service.
4.1.4. to comply with legal obligations.
4.2. We process special categories of personal data, such as
ethnicity, on the basis that you manifestly make this data public.
5. WITH WHOM WE SHARE YOUR PERSONAL DATA
We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in
5.1. Service providers
We share personal data with third parties that we hire to provide services or perform
functions on our behalf, based on our instructions. We may share your personal information with the
types of service providers:
● cloud storage providers (Servers.com)
● data analytics providers (Facebook, Google, Appsflyer, Firebase, Crashlytics, Amplitude)
● marketing partners (in particular, social media networks, marketing agencies, email delivery services; Facebook, Google, Snapchat, TikTok)
5.2. Law enforcement agencies and other public authorities
We may use and disclose personal data to enforce our Terms of Service,
to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others,
respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and
authorities, or in other cases provided for by law.
5.3. Third parties as part of a merger or acquisition
As we develop our business, we may buy or sell assets or business offerings.
information is generally one of the transferred business assets in these types of transactions. We
share such information with any affiliated entity (e.g. parent company or subsidiary) and may
information in the course of a corporate transaction, such as the sale of our business, a
consolidation, or asset sale, or in the unlikely event of bankruptcy.
6. HOW YOU CAN EXERCISE YOUR RIGHTS
To be in control of your personal data, you have the following rights:
Accessing / reviewing / updating / correcting your personal data. You may request a copy of, as well as updating and correcting your personal data collected during your use of the Service at firstname.lastname@example.org.
Deleting your personal data. You can request erasure of your personal data by sending us an email at email@example.com.
When you request deletion of your personal data by email, we will use reasonable
your request. In some cases we may be legally required to keep some of the data for a certain time;
event, we will fulfill your request after we have complied with our obligations.
Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof by sending a request at firstname.lastname@example.org.
The right to lodge a complaint with supervisory authority.
you to contact us directly, so we could address your concerns. Nevertheless, you have the right to
complaint with a competent data protection supervisory authority, in particular in the EU Member
reside, work or where the alleged infringement has taken place.
The right to data portability. If you wish to receive your personal data in a machine-readable format, you can send respective request at email@example.com.]
7. AGE LIMITATION
We do not knowingly process personal data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with personal data, please contact us at firstname.lastname@example.org.
8. INTERNATIONAL DATA TRANSFERS
We may transfer personal data to countries other than the country in which the data
originally collected in order to provide the Service set forth in the Terms of Service and for purposes indicated in this
countries do not have the same data protection laws as the country in which you initially provided
information, we deploy special safeguards.
In particular, if we transfer personal data originating from the EEA to countries with not adequate level of data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the European Commission (details available here), or (ii) the EU-U.S. Privacy Shield Framework (details available here), or (iii) the European Commission adequacy decisions about certain countries (details available here).
10. CALIFORNIA PRIVACY RIGHTS
California’s Shine the Light law gives California residents the right to ask companies once a year what personal information they share with third parties for those third parties' direct marketing purposes. Learn more about what is considered to be personal information under the statute.
To obtain this information from us, please send an email message to email@example.com, which includes “Request for California Privacy Information” on the subject line and your state of residence and email address in the body of your message. If you are a California resident, we will provide the requested information to you at your email address in response.
11. DATA RETENTION
We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
12. HOW “DO NOT TRACK” REQUESTS ARE HANDLED
does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
13. CONTACT US
and your personal data please contact us at firstname.lastname@example.org.
Effective as of: 10 August 2020